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Having once been a tourist prior to becoming nationalized, and then not speaking
Spanish, the company's founder realizes how frustrating the car rental
experience can be. After a day or two of travel getting to Margarita, our
founder realizes you don't need the frustration of dealing with a language you
are not fluent in.
Signing a contract in a language you do not understand can be frightening, to
say the least. Our rental agreement is in English and Spanish. All of the
Customer Service Representatives speak English, that is very welcoming after a
long flight. We also have a representative whose first language is French.
You will be greeted as soon as you disembark with your luggage at the airport
and taken to your car a few steps away or your car can be delivered to your
hotel at no extra charge. You will find your car clean, gassed up and ready to
go. A complementary map is also provided. No need to worry about returning the
car with a full tank of gas, the gas is on us. Should your arriving flight be
delayed, even substantially, do not worry a quick call to us with the alternate
arrival time is all it takes.
We want you to enjoy your time here on Margarita Island and will do what we can
to help. If you do not have a cell phone that is compatible here, let us know
and we will lend you one free of charge, you just pay for your air time and a
deposit to cover loss or damage. We will be available 24/7 to help you with all
aspects of your rental with us. We KNOW what customer service is.
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